- Part 1 – General Administration and Management
- Part 2 – Operations and Maintenance
- Part 3 – Energy, Utilities, and Environmental Stewardship
- Part 4 – Planning, Design, and Construction
Part 1 – General Administration and Management
Content Coordinator: Brad Boser, CEFP - Southern Alberta Institute of Technology
 About Brad Boser, CEFP - Southern Alberta Institute of TechnologyBrad brings a resume of senior positions in both the post-secondary and commercial spheres to his current role at SAIT, and is currently immersed in providing direction for the design, development and maintenance of SAIT’s building area, situated on the main and two satellite campuses. SAIT’s FM department consists of a diverse team from Operations & Maintenance, Custodial, Office of Sustainability, Security & Emergency Services, Health, & Safety, Power Plant, Distribution, Planning & Design and Project Management. |
SECTION I-A: LEADERSHIP AND ADMINISTRATION
SECTION I-B: HUMAN RESOURCES MANAGEMENT
SECTION I-C: BUSINESS AND FINANCIAL MANAGEMENT
Additional APPA Resources:
- Change Management by John Morris, P.E., CEFP
- Communication by Robert Hascall and Karen M. Salisbury
- Customer Service by Polly Pinney, Past APPA President
- Leadership by William Daigneau, APPA Fellow
- Managing Ethically by E. Lander Medlin, APPA EVP
- Organization by Jack Hug, Past APPA President and APPA Fellow
- Strategy and Leadership by Brenda Albright
SECTION I-B: HUMAN RESOURCES MANAGEMENT
- Effective Talent Management by Jennifer Elmer, SPHR
- Staff Development by Suzanne Hilleman, MBA, SPHR
- Strategic Role of Human Resources by Andrea Balestrieri
SECTION I-C: BUSINESS AND FINANCIAL MANAGEMENT
- Financial Analysis and Control by Mohammad Qayoumi, Ph.D., APPA Fellow
- Modern Budgeting Issues by William Gardiner
- Overview of Accounting Systems by Burr Millsap
Additional APPA Resources:
Except as permitted under copyright law, no part of this chapter may be reproduced, stored in a retrieval system, distributed, or transmitted in any form or by any means - electronic, mechanical, photocopying, recording, or otherwise - without the prior written permission of APPA.